Camp Fire Central Oregon | Light the Fire Within
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Registration & Policies

Camp Fire Fun Awaits!

For all programs and most events, we use UltraCamp, a specialized web-based system that manages our many program registrations. Please follow the Register Now link below to create a profile for you and your family members, learn more about the system, and get set up to register for programs.

Register Now!

Payments

Payments on program fees can be made with a credit/debit card or eCheck through your online account or you may send a check to:

Camp Fire Central Oregon
PO Box 7031
Bend, OR 97708

Note: Checks not honored by your bank will incur a $25 charge.

If a program allows you to make a deposit only when you register, you will receive an email when final payment is due. You may also schedule future payments through your online account. If you are unable to pay by the due date for your program, please contact our office to discuss a possible payment plan.

 

Cancellation & Refund Policies

If you need to cancel your registration, you may be able to do so online, depending on the dates and type of program your child is registered for. If you are not able to cancel the program yourself, please submit a written cancellation notice via email.

Because we schedule staff,invest in supplies, and plan for expenses based upon the number of youth we are expecting, we must adhere to our cancellation policies. Refund timelines and amounts will vary by program. Most programs have small non-refundable deposits, and all programs have cancellation deadlines after which no refunds will be given.

Thank you for your understanding.

See below for program-specific policies:

No School Day Programs (No School Day Camps, Field Trips, and Babysitter Classes)
  • Cancel 2 weeks or more before the program date: Receive a full refund, minus a $10 administrative fee.
  • Cancel between 1 to 2 weeks before the program date: Receive a full CREDIT, minus $10 administrative fee.
  • Cancel within 1 week of the program date: No credits or refunds offered, as it is extremely difficult to fill vacancies within that short time.
K-5 After School Programs (Robotics, Clubs, Spark Programs, STEM Programs)
  • Cancel 2 weeks or more before the program start date: Receive a full refund, minus a $10 ($25 for Robotics) administrative fee.
  • Cancel within 2 weeks of the program start date: Receive a full CREDIT, minus $10 ($25 for Robotics) administrative fee.
  • Cancel after the first session has met: No credits or refunds offered.
Teen Programs
  • Cancel 2 weeks or more before the program start date: Receive a full refund, minus a $10 administrative fee.
  • Cancel within 2 weeks of the program start date: Receive a full CREDIT, minus $10 administrative fee.
  • Cancel after the first session has met: No credits or refunds offered.
SummerKids Camp
  • Cancel 4 weeks before the program start date OR by July 1st, whichever comes first: Receive a full refund, minus a $25 administrative fee.
  • Cancel 3 weeks the program start date or after July 1st: Receive a full CREDIT, minus $25 administrative fee.
  • Cancel between 2 to 3 weeks before the program start date: Receive a 50% credit, minus a $25 deposit.
  • Cancel within 2 weeks of the program start date: No credits or refunds offered as it is extremely difficult to fill vacancies within that short time.
Tumalo Day Camp
  • Cancel 4 weeks before the program start date: Receive a full refund, minus a $25 administrative fee.
  • Cancel 3 weeks or more the program start date: Receive a full CREDIT, minus $25 administrative fee.
  • Cancel between 2 to 3 weeks before the program start date: Receive a 50% credit, minus a $25 administration fee.
  • Cancel within 2 weeks before the program start date: No credits or refunds offered, as it is extremely difficult to fill vacancies within that short time.

Other General Policies

If Camp Fire must cancel a program and we cannot place your child in an alternative program, a full refund will be issued.  Please read our inclement weather policy below for weather/environmental related changes to programs.

If your child leaves a program early or arrives late due to sickness, schedule conflicts, behavior problems, or for any other reason, there will be no refund or prorated fees.

Changes and Exchanges

Changes or exchanges of reservations will be considered on a case by case basis and are based on availability. An administrative fee of $10-25 per reservation may apply.

Inclement Weather Delays/Cancellations

Weather can sometimes be less than ideal for our programs. We want families and our staff to be safe out there, and we also understand that many families rely on our services to be open and available, even when the weather or air quality is bad.

For our in-school and after school programs:

Camp Fire will follow the direction of the school district regarding cancellations and delays.  Camp Fire programs will be canceled if the hosting school is canceled for any reason. We will not be able to offer refunds or pro-rate the program based on these cancellations.

For programs that are not school-based or are run on non-school days:

If there are hazardous road or air quality conditions on any program days, we may have a delay to our start time, schedule an early release, or amend the program hours.  We will NOT cancel programs except in the very worst circumstances. In these cases that are out of our control, we will not be able to offer refunds as we have already invested the majority of costs associated with running these programs.  

We will communicate any delays with you via text message, so please be sure to update your primary contact’s bio with a phone number and indicate that it is “text enabled.”

 

Behavior Policy & Code of Conduct

 

Camp Fire Central Oregon takes the health and well-being of our program participants and staff very seriously. We strive to make all of our programs an inclusive and positive environment for everyone. Please review our Behavior Policy and Code of Conduct below with your child before attending Camp Fire programs.

Behavior Policy

  • Participants may be sent home for chronically disruptive behavior. Such behavior is defined as verbal or physical activity that may include, but is not limited to, behavior that:
    • Requires constant attention from the staff.
    • Inflicts physical or emotional harm on children or staff.
    • Displays destructive behavior.
  • Camp Fire has zero tolerance for bullying, fighting, assaults or actions that endanger participants or staff.
    • Bullying means one or more people excluding, teasing, taunting, gossiping, hitting, kicking, or putting down another person with the intent to hurt him/her physically or emotionally.
    • Assault means a verbal or physical attack on another person(s) who does not wish to engage in the conflict and who has not provoked the assault.
    • Fighting means aggressive, hostile bodily contact with other campers.
  • Participants may not use or possess drugs, alcohol, or tobacco at program locations. Possession or misuse of medication, alcohol, drugs, or tobacco at the program will result in being sent home.
  • Guns and weapons are prohibited at camp, including toy/squirt guns or anything resembling a gun. Possession of a weapon will result in police involvement and being sent home immediately.
  • Cell phones are not allowed during programs, nor are other electronics including music players, laptops, tablets, or video games. Any cell phones or electronics will be taken away and returned at the end of the session.
  • Clothing must be modest and appropriate for young children; it must not be revealing or promote negative messages.
  • Close-toed shoes are always required, except during water activities.

 

Code of Conduct

  • Be a responsible member of the community
  • Be considerate and respectful of others’ feelings
  • Think in advance about the consequences of my actions
  • Resolve differences in a respectful manner
  • Respect and protect the natural environment
  • Follow the safety rules and policies of the program.
  • Cooperate with other participants and staff.
  • Respect the rights and properties of others. If I feel threatened I will immediately tell my counselor or another staff member.
  • Listen and follow instructions.
  • Participate in activities.
  • I understand that electronic equipment is not permitted at camp. If I bring it to camp it will be taken away and returned to my parents upon departure.
  • Commit to honesty.
  • Commit to try.
Behavior Management

Staff will use positive reinforcement to help participants adhere to the Code of Conduct. In case of continued behavior problems, the staff may implement the following consequences, depending on severity:

  • Time out away from the group
  • Loss of a privilege or special treat
  • Phone call to the parent(s)
  • Written behavior agreement
  • Camper will be sent home

If a participant is having continued behavior problems, staff will inform and consult the parents whenever possible. Participants may be sent home for behavior that is causing harm to self or others, or negatively impacting the experience of other participants.

Bullying

Bullying is a serious problem among children that goes beyond teasing and hurt feelings. We intentionally foster a culture of respect and emotional safety, and therefore do not tolerate bullying in the camp community. Kids who initiate or participate in bullying behavior may be sent home. Please talk to your child about bullying before attending camp, and encourage them to talk to a staff member if they witness or experience bullying.
 

Our Promise

Young people want to shape the world.

Camp Fire provides the opportunity to find their spark, lift their voice, and discover who they are.

In Camp Fire, it begins now.

Light the fire within